Get in Touch

Contact Oakroot

Questions before you sign up, or need a hand with a running server? Reach us through any of the channels below — real admins, 24/7.

Email Support

Email us directly about billing, sales, or technical questions. We reply to every message.

support@oakroot.host

Discord Community

Join our Discord for quick questions, status updates, and to chat with other Oakroot customers.

Join the server

Support Tickets

Account holders can open a tracked support ticket from the client area for anything urgent.

Open the client area

What to Expect

  • Support coverage is available 24/7, every day of the year.
  • Email and ticket replies typically arrive within a couple of hours; most are much faster.
  • For sales and pre-purchase questions, email is the quickest route to a person.
  • Our full ticketing and account management client area is being finished — in the meantime, email reaches us directly.